ACa
Allan Cooke allan.j.cooke

1 reviews | Active since Jan 2021

11 Jan 2021, 17:08

Half of my order still not delivered after weeks!

I ordered two bluetooth speakers and only one has arrived. It's been weeks since I ordered in December and so far only one speaker has arrived by courier. I have no idea where the other is or if and when it might be delivered. Frustrating!

0
Replies (1)
UBUY
UBUY's reply13 Jan 2021, 10:46
Official
Hi, 

 Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused by the order. We have checked your order details and found that the remaining shipment has processed to your country and will deliver to you in the next few days. 
 
Please update us back once you get the shipment. We will process the delay compensation into your Ubuy account. Again, we are sorry for the delay in your order. 

Thanks & Regards
Team Ubuy