SVdM
Stefan Van der Merwe
1 reviews | Active since Jan 2021
07 Jan 2021, 09:00
Don't ever buy from UBUY!
Do not even consider buying from UBUY. In my case I placed my order early in November 2020 and I still haven't received my package. Their client service is pathetic, repeatedly saying the same things and giving me an extended date for the arrival of my order. I am starting to feel that UBUY is a ****!
Helpful (0)
Replies (1)0
Replies (1)
UBUY's replyOfficial
28 Jan 2021, 06:43Hi,
Thank you for taking the time to share your feedback with us. We really appreciate your feedback. We would like to apologize for your negative experience and the inconvenience caused to you. We would like to inform you that your order parcel was lost in transit from the seller. We tried to arrange the product from other sellers however the arrival date is in February. Considering the delay, we have canceled your order and processed refund in your account. Amount will reflect in your account within the next 7 to 10 business days.
Once again, we are really sorry for the inconvenience caused to you in this regard. Thank you so much for your valuable feedback.
Thanks & Regards
Team Ubuy
Thank you for taking the time to share your feedback with us. We really appreciate your feedback. We would like to apologize for your negative experience and the inconvenience caused to you. We would like to inform you that your order parcel was lost in transit from the seller. We tried to arrange the product from other sellers however the arrival date is in February. Considering the delay, we have canceled your order and processed refund in your account. Amount will reflect in your account within the next 7 to 10 business days.
Once again, we are really sorry for the inconvenience caused to you in this regard. Thank you so much for your valuable feedback.
Thanks & Regards
Team Ubuy
UBUY's reply28 Jan 2021, 06:43
Official
Hi,
Thank you for taking the time to share your feedback with us. We really appreciate your feedback. We would like to apologize for your negative experience and the inconvenience caused to you. We would like to inform you that your order parcel was lost in transit from the seller. We tried to arrange the product from other sellers however the arrival date is in February. Considering the delay, we have canceled your order and processed refund in your account. Amount will reflect in your account within the next 7 to 10 business days.
Once again, we are really sorry for the inconvenience caused to you in this regard. Thank you so much for your valuable feedback.
Thanks & Regards
Team Ubuy
Thank you for taking the time to share your feedback with us. We really appreciate your feedback. We would like to apologize for your negative experience and the inconvenience caused to you. We would like to inform you that your order parcel was lost in transit from the seller. We tried to arrange the product from other sellers however the arrival date is in February. Considering the delay, we have canceled your order and processed refund in your account. Amount will reflect in your account within the next 7 to 10 business days.
Once again, we are really sorry for the inconvenience caused to you in this regard. Thank you so much for your valuable feedback.
Thanks & Regards
Team Ubuy