eW
el W

1 reviews | Active since Jun 2022

06 Jun 2022, 13:49

Don't buy from UBUY!

Bought electronics from UBUY to be shipped to SA only to be told weeks after payment that the item is not shipped to SA. The refund was processed to my UBUY credit. After requesting the credit to be refunded to my bank account from which it was received, I WAS TOLD '...we will not be transfer the Ucredit amount to your bank account.' They are now forcing me to spend a few thousand rand on their *** site where I do not want anything from.

0
Replies (3)
UBUY
UBUY's reply08 Jun 2022, 11:04
Official
Hello, we are sorry to hear this. We request you to please share your order details at ***, our concerned team will assist you shortly.
eW
el W's update14 Jun 2022, 08:37
Reviewer Update
How do I send my details to *********** ??? I can see you work for Ubuy. Wow thanks for ****ol
UBUY
UBUY's reply17 Jun 2022, 08:12
Official
Please accept our sincere apologies for the miscommunication. Please share your order details by visiting  https://www.ubuy.za.com/contacts.