MG
Mohammed G

1 reviews | Active since Mar 2019

21 Mar 2019, 16:15

Cheating, poor service, items not shipped

Worst experience three times. First they delay your shipment even after paying for quick service. Then they just write you sorry. Second, the item that was supp**** to me turned out to be defected and the website boasts a lot about the product. Then it took them more than 2 weeks to pick up the product after promising me next day and next day etc. Thirdly, my last shipment was supposed to reach to me in 5–9 days but it’s been 22 days since I made the purchase, nothing has been done so far. I kept writing that I had been waiting for the product since I needed it and had to travel outside the city, they never responded. They just gave me a tracking number which you already get when you place the order. I kept sending them emails with the correct address but still they shipped my order to another city some 1500 kms away and now nobody is responding. NEVER RECOMMENDED

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Replies (1)
UBUY
UBUY's reply29 Oct 2022, 14:04
Official
Hello,

Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same. 
 
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.

Best Regards,
Team Ubuy