NPS Score
-100
Recommended: Unlikely
Dec '25 - Sep '26
Frequently Asked Questions About Ubuntu Books
How is Ubuntu Books rated on Hellopeter?
Hellopeter has tracked Ubuntu Books across 2 reviews. Ubuntu Books hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Ubuntu Books? Write a review to help others decide.
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2026
Amazon.co.za / Ubuntu Books aka Ophelia Book Distribution (Pty) Ltd
Do not buy anything from Amazon.co.za / Ophelia Book Distribution Pty Ltd. First of all they sent a packing slip containing 4 books, but only 3 books were in the package. Second, one of the books they sent had a completely bent back cover. Furthermore, the option where you can ask help is not working at all. You cannot chat to anyone and they can't call you back either. There is NO CUSTOMER SERVICE AT ALL. I have bought MANY things from Amazon.com in the past, going back many years, without any problems. Unfortunately I did not realise I was buying from a South African company. I thought it was a branch of Amazon in South Africa. I have posted reviews on Amazon - ABSOLUTELY NO RESPONSE. Now, Amazon.com, my question is, why do you allow your good name to be dragged through mud by this useless South African company? AND what is the purpose of an A_Z Guarantee, if you can only continue with a complaint based on certain conditions? Then how is it A-Z? Also, how do you expect me to trust the seller to refund or replace a book, by sending it back, asking for a refund or replacement, if in the same order one of the books was not there, despite the packing slip saying it is there???? Yes, I did try to find their e-mail address. Guess what? Not even AI can find it.
1 reviews | Active since Apr 2026
Amazon.co.za / Ubuntu Books aka Ophelia Book Distribution (Pty) Ltd
Do not buy anything from Amazon.co.za / Ophelia Book Distribution Pty Ltd. First of all they sent a packing slip containing 4 books, but only 3 books were in the package. Second, one of the books they sent had a completely bent back cover. Furthermore, the option where you can ask help is not working at all. You cannot chat to anyone and they can't call you back either. There is NO CUSTOMER SERVICE AT ALL. I have bought MANY things from Amazon.com in the past, going back many years, without any problems. Unfortunately I did not realise I was buying from a South African company. I thought it was a branch of Amazon in South Africa. I have posted reviews on Amazon - ABSOLUTELY NO RESPONSE. Now, Amazon.com, my question is, why do you allow your good name to be dragged through mud by this useless South African company? AND what is the purpose of an A_Z Guarantee, if you can only continue with a complaint based on certain conditions? Then how is it A-Z? Also, how do you expect me to trust the seller to refund or replace a book, by sending it back, asking for a refund or replacement, if in the same order one of the books was not there, despite the packing slip saying it is there???? Yes, I did try to find their e-mail address. Guess what? Not even AI can find it.
1 reviews | Active since Sept 2011
3 months late on the delivery of my order... and still no sight!
*I ordered a book in September via Amazon. *It had a scheduled delivery date within September. *As a Christmas gift, it still has not arrived in December and I am told my Amazon, that it is stock issues. *However, whenever I check the item on Amazon, it is available from Ubuntu Books and they offer 4 different options for the book. Whenever I check, the date continues to move forward. How can you offer a book for purchase, if you know you have stock issues!? And 3 months+ for my delivery!? The reviews on Amazon confirm the poor service received from this "𝙏𝙧𝙪𝙨𝙩𝙚𝙙 𝘽𝙤𝙤𝙠 𝙎𝙪𝙥𝙥𝙡𝙞𝙚𝙧"! SHAMEFUL!
1 reviews | Active since Sept 2011
3 months late on the delivery of my order... and still no sight!
*I ordered a book in September via Amazon. *It had a scheduled delivery date within September. *As a Christmas gift, it still has not arrived in December and I am told my Amazon, that it is stock issues. *However, whenever I check the item on Amazon, it is available from Ubuntu Books and they offer 4 different options for the book. Whenever I check, the date continues to move forward. How can you offer a book for purchase, if you know you have stock issues!? And 3 months+ for my delivery!? The reviews on Amazon confirm the poor service received from this "𝙏𝙧𝙪𝙨𝙩𝙚𝙙 𝘽𝙤𝙤𝙠 𝙎𝙪𝙥𝙥𝙡𝙞𝙚𝙧"! SHAMEFUL!