Wrong date wrong time

Comical experience with a renowned service provider not even getting close to rendering a service. Booked a ride on Wednesday this week from Randfontein to Lanseria Airport for Sunday morning 4am. I took a screenshot of the confirmation. Saturday, today, I received a mail from Uber informing me the booking has been cancelled. I have to update the payment details. Three days after I received confirmation of the ride to HLA. Wait for it. As I was trying to sort this out on my phone at 16:00 Saturday afternoon an Uber driver arrives at my doorstep, calls me by the name and says he’s here to pick me up for my ride to Lanseria. I was obviously not packed. At 16:20 I received an e-mail from Uber informing me a cancellation fee of R17.70 will be charged to my next reservation bill🤣🤣🤣