Worst Uber Experience

I had the worst experience on my uber ride yesterday.I requested a ride from Zambezi Junction to Kolonnade Mall and the driver arrived after a couple of minutes.On our way to Kolonnade his car ran out of petrol and he got out of his car and started pushing the car to Kolonnade.Imagine having to sit sit in a car while it’s being pushed.Along the way he stopped because he was tired.I had to hitch a lift to Kolonnade from a total stranger.My safety was compromised and guess what Uber did when I raised this issue with them? Refund me half of cost of the trip.That’s all they did after all I went through just to get to Kolonnade.