Worst service EVER!!!!!!

This is the third time I am posting this, with NO answer. ber is not the worth their mission statement it is printed on I cannot make this complaint directed at Uber as the trip I oredered was on a phone that was ******, which I find rudiclous, as the Uber app does not allow this . Uber, listen up.. I tried to catch an Uber from the gautrain station Sandton. Not one of the three Uber’s I ordered would come to the street I was standing at, perhaps granted due to taxi violence. However there is a safe drop and go area where they can collect me, which I have done on numerous occasions. Not one of your drivers would budge and I ended up walking down Catherine st in Sandton and was ****** and hit in the face. No luggage no phone, do you even understand how distraught I was, I had to beg a bystander for a phone. I was not attended to as a young female alone by your company as your driver I was headed towards left me there. First of all there is zero notification when one orders an uber that they ‘according to uber’ are forbidden to fetch a person from the station and second of all do you as a company that claims safe passage not make a second pick up for one to be safe ? Now all that being said on my new phone phone I cannot submit this on your app. It is appalling and unsafe and I am a testament to this and luckily being hit and ****** was all that happened ! As mentioned a young female left stranded in Sandton. I feel your service in terms of your mission statement was highly disregarded and quite frankly disgusting.