Worst Service and blatend theft!!

Ok so i have been using uber for aprox 2 years.

They have a new service uber eats, my first experience with this service was terrible as my order was cancelled for no apparent reason....

I then decided to give them another chance and ordered again, should never done that. after waiting for 2 hours and did not receive any feedback, I tried contacting the driver but he could hardly understand English so that was not solving the problem I then attempted solving it on an online help desk which was an absolute waste of my time and was of no assistance at all, there is also no telephonic number one can dial in the Western Cape.

The money was deducted from my account without me receiving any food and my number was blocked from the driver's side so could not contact him.

I don't need any apologies from anyone I just want my money refunded without any delays and excuses.

Andre Gertenbach ********** 4994