JH
Jared H

1 reviews | Active since Aug 2010

06 Apr 2016, 15:37

Worst Service

I have been trying to arrange vouchers for clients, it took forever to get a responce from the Uber. I get told that either I have to take a promotional code for first time users or purchase vouchers to a total of R 150 000.00. It was only after contacting Uber in the states that i was informed individual voucher purchases is not available in South Africa. Amazing that no one from Uber south africa could tell me that. I was told to sign up for Uber business and set my clients up as employees for the night. I signed up after having many isses with the website and after entering my credit card details, one of the terms and conditions was that a charge of $250 would be taken off to verify the card but that it would be reversed immidiately. The money went off and it has now been 2 days and still no reversal. Every option i have tried with contacting Uber to rectify this, someone sends me another direction and a different person to contact. I cannot believe the disgusting and poor service i have recieved from Uber and ontop of all this they have now ****** $250 clearly no intention of giving it back. Thank you Uber for putting extra pressure on a small business. You should be ashamed!!!

0
Replies (1)
Uber
Uber's reply06 Apr 2016, 17:44
Official
Hello JH1984,


I see that Uber support has been in contact with you. Should you have any further queries, please send a mail with the account and issue details to ***.

Best,
Uber Johannesburg