Why Uber should have crashed and burned when it started.

I have been fighting with Uber customer support for months to adjust an outstanding balance that should not be there. I have sat and fought. They want me to pay for a trip that the uber driver did not end upon completion. A trip that was paid for in cash. THE INITIAL AMOUNT THAT WAS OWED PLUS TIP. I phoned the night of the trip. AND MULTIPLE TIMES THEREAFTER over the last 5 months and have had ZERO positive feedback. I was told the issue was resolved in FEB. No emails sent and the outstanding amount was not cleared. Phoned back. Got berated and **** to again. Phoned again in May just to receive an email stating they will not reverse the amount because it has been over 30 days. I REPORTED IT LESS THAN AN HOUR AFTER THE TRIP TOOK PLACE AND NOTHING HAPPENED.

Uber is a **** company that hires *********. It is a dangerous organization with zero concern for the safety of the riders and drivers. I am disgusted and furious and will be escalating this to physical visits to the head office until the issue is resolved. No more dealing with foreigners in call centers. They break laws and create human rights infringements CONSTANTLY.