What is wrong with Uber ?

What is wrong with Uber ? They started out as a fantastic mode of transport to help us poor South Africans to be able to be social without the pressure of the threat of harassment and *******ion from the Police Roadblocks. And to be able to get around conveniently. Bolt have a bad name, others come and go. We are really still only left with Uber. Now you can't get a ride without a whole load of hassle. Especially at the most important pick up- the Airport. Last time for me it was totally un acceptable. Took me an hour to find a ride home. And the fee wasn't bad - R120 for a 10min ride ?? Everytime you connect (which is also getting more and more difficult) you wait a long while watching the tracking to be then told to cancel or the guy just disappears ! Very frustrating. The drivers tell me they reject the call if the fare is small. This i understand. Everyone has to make a good living. But we do mostly small journeys. And so the fares will be low. What do we do ??? Why doesn't Uber put in a minimum ride rate which will cover the drivers' expenses and time. I would be prepared to pay a minimum of R100 a ride if i could get a decent service. I am told the drivers reject anything less than R100.