1 reviews | Active since Oct 2022
What customer service?????
<p>After trying my best to voice my disappointment with my recent Uber booking (bad service), Uber keeps on keeping the distance. As we all know, and even though Uber promotes "obsessed with customer service", there are very little ways (if any) where you can successfully log a complaint - no phone numbers, no email address. And I did eventually use Uber the app to do this, but then they came back saying I must confirm my email and this time their reply again: “We didn't receive your message - different email used" (needless to say, I used the exact same email address). Clever way to bypass their customer service responsibility!! Shame on you Uber – if you mess up…be willing to face the facts for purposes of improving. Don’t hide behind technology!!!</p>
