Watch out for Uber

We have lost a set of car keys in one of our two trips on Saturday the 1st of June. After numerous calls to the centre to request the driver to contact us over the past few days.. all we get is it has been forwarded to the people in that department.. however we have not received a call to notify if the keys are in the cars or not. Upon the last call we get told that they only sent ONE message to the drivers. This is complete nonsense!!!