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STEPHAN T

1 reviews | Active since Dec 2012

04 Jan 2017, 10:16

WARNING TO ANYONE CONSIDERING UBER - WHETHER PARTNER OR RIDER

<p>Warning to ANYONE considering driving for UBER</p> <p> </p> <p>I Have been a Uber partner since January 2015, only to be awakened to one big surprise, UBER has no means of proper communication firstly, secondly they take commissions, but can't pay UBER partners as they promise to do. I have now been battling for the record, exactly 7 weeks to get paid out for my "dispatch greater than my trip" - ETA's. I have probably sent about 50 emails in the past 7 weeks and guess what i get back AN AUTOMATED COMPUTERISED PATHETIC COPY AND PASTE RESPONSE. it does not matter how many times i try to explain to the assistant (being computer as they obviously have no humans working for them) they still send me a pathetic copy paste response.</p> <p> </p> <p>I am at my wits end with UBER. you can never call them as they don't have a contacted number, when you email them, they copy and paste. I am in actual fact a little embarrassed right now to say that I am a UBER PARTNER.</p> <p> </p> <p>should you consider becoming a part of the UBER team - THINK FIVE TIMES, NEVER MIND TWICE.</p> <p> </p> <p>UBER does not pay out on ETA's, but then when you don't accept all trips, your scoring is affected and you are told your acceptance rate is dropping??????</p> <p> </p> <p>It does not matter how many times I ask for someone to actually read, investigate and pay the monies owing to me, IT DOES NOT HAPPEN</p> <p> </p> <p>Regards</p> <p>Taljaard</p> <p>A VERY DISSAPOINTED FRUSTRATED IRATE PARTNER</p> <p>QUESTIONNING UBER'S HONESTY AND INTEGRITY</p> <p>Just a further note, i thought due to UBER computers not helping I will log off the platform, loose further income and stop by their offices in Durban North - once again, to my surprise, OFFICES CLOSED</p> <p>HONESTLY? UBER?</p>

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STEPHAN T's update10 Jan 2017, 16:16
Reviewer Update

Further to my review above, till date uber has not even made an asserted effort to get my complaints attended to and resolved. They actually just opted not to pay me yet again, another week's monies. I am actually now DISGUSTED in UBER, nevermind UPSET. I am now over sending emails and receving automated computer responses. I was told by "Mohamed" that he is treating my problem like his own, in that case, don't want him to treat my problem as his own, because clearly UBER has not interest whatsoever in resolving problems and assisting UBER PARTNERS who make them money on a daily basis. I am now out of options. WHO WOULD I NEED TO SPEAK TO FOR THIS PROBLEM TO BE SORTED OUT UBER?? HONESTLY? YOU JUST CHOOSE NOT TO PAY WHEN IT SUITS YOU??????