very very angry

<p>ok, so my husband is a partner with Uber. We got a car from wesbank at the begining of december. which we used until yesterday. Unfortunately, the deal we had with wesbank was not working in our favor. we then decided that we would return the car to wesbacnk and use my car which is a Ranault Sandero Stepway. we went to the uber offices in the airport and informed that of our decision. which they had no problem with as long as we had a car that we were going to use. We did the road worthy with dekra whci passed. We then went to Uber offices again to upload the car. It was then uploaded and activated yesterday. the person we spoke to advised that this car was suppose to work immideately but the insurance was inappropriate for Uber. she suggested that we get proper insurance and the car would start working immediately.</p> <p> </p> <p>The car we had was then returned to wesbank. and we fixed the insurance issue we had so that my husband can start working as we have 3 children that we need to support and one on its way which will be due next month.</p> <p> </p> <p>to mu supprise, when we got to the office today to upload the correct insurance file, it was upaloaded and we were informed that the car can start working immediately. when my husband tried to loggin inorder to start working. there was an error message which said that our car cannot opperate in cape town. we went back and after them checking for a long time. we were informed that the car was unable to work as it is a hatch back. </p> <p> </p> <p>so now we have no car to use as the one we were using is returned back to wesback as we were informed that our car was active and ready to work.</p> <p> </p> <p>the problem i know have is this.</p> <p>there are several hatch back cars that are operating with Uber which are the exact model as ours. why are we informed that we are unable to use ur car if some cars are working?</p> <p> </p> <p>Why were we not informed when we can to register the car that they dont except hatch backs?</p> <p> </p> <p>why are we informed in the last minute that we are not able to use the car?</p> <p> </p> <p>How is my husband suppose to support his family and a new born that will be joining the family soon? </p> <p> </p> <p>i am in tears as i write this as i do not know how we will survive with out my husbands income.</p> <p>Please read this and assist us as i tried reaching out to a manager but they are never available.</p> <p> </p> <p>I am very dessapointed in the way people are not treated fairly. my husband has being with uber for the past 3 years.</p> <p> </p> <p> </p>