JS
Jabulile S
1 reviews | Active since May 2014
20 Mar 2016, 22:03
VERBAL ABUSED BY AN UBER DRIVER!
On Sunday the 20th of March 2016, I requested an Uber driver to pick me up from Fourways, Johannesburg. And she then got lost and called me a number of times, shouting and accusing me of getting her lost on purpose. She then said that I was wasting her petrol. Then I tried to redirect her again, baring in mind that I have used Uber a number of times, and they all have fetched me without any problems. She then cancelled my trip, and never called me back. I am a paying customers, and do not deserve to be humiliated like this.
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Uber's replyOfficial
22 Mar 2016, 15:03Hello Jabulile Buhle,
Thanks for letting us know, about this Jabulile.
We're really sorry to hear that you're unhappy with this ride.
Drivers who partner with Uber agree to maintain a high standard of professional service. We believe that this always includes respect and politeness toward riders.
We appreciate you taking the time to get in touch via hellopeter but please write in to *** or via your in-app feedback page to get a response linked to the actual driver.
Please let us know if you have any questions.
Thanks for letting us know, about this Jabulile.
We're really sorry to hear that you're unhappy with this ride.
Drivers who partner with Uber agree to maintain a high standard of professional service. We believe that this always includes respect and politeness toward riders.
We appreciate you taking the time to get in touch via hellopeter but please write in to *** or via your in-app feedback page to get a response linked to the actual driver.
Please let us know if you have any questions.
Uber's reply22 Mar 2016, 15:03
Official
Hello Jabulile Buhle,
Thanks for letting us know, about this Jabulile.
We're really sorry to hear that you're unhappy with this ride.
Drivers who partner with Uber agree to maintain a high standard of professional service. We believe that this always includes respect and politeness toward riders.
We appreciate you taking the time to get in touch via hellopeter but please write in to *** or via your in-app feedback page to get a response linked to the actual driver.
Please let us know if you have any questions.
Thanks for letting us know, about this Jabulile.
We're really sorry to hear that you're unhappy with this ride.
Drivers who partner with Uber agree to maintain a high standard of professional service. We believe that this always includes respect and politeness toward riders.
We appreciate you taking the time to get in touch via hellopeter but please write in to *** or via your in-app feedback page to get a response linked to the actual driver.
Please let us know if you have any questions.