Utterly horrified

Uber has let me down.

I was stranded tonight, outside my work in the dark.

I decided to work late today and take an uber home. I had R50 in my account and that was enough to get home and give my driver a tip as my trip is only R30.

I ordered the uber and went downstairs to wait, as I was waiting the security guard was closing up so I went outside.

I received a call from my Uber driver Seth, which was 1 minute and 26 seconds long of him shouting at me because my phones location was apparently wrong. He asked me where I was and I explained and he hung up.

I was waiting in the dark outside checking my app to see where he was, but it his car never moved. I hit the back button, went back in to find out Seth cancelled my ride.

I was then charged a cancellation fee of R25 ?! I had no money to order another uber. I was stranded in the middle of town in the dark by myself!

I am horrified that uber would do that, and that Seth could do that. I apologised to him profusely and he could hear I am not from here.

I won't be using Uber again as I can no longer trust that they will actually provide their service to me, as well as I don't trust them having access to my card details because they will Cleary take off whatever they want whenever for whatever reason.