Useless

This is honestly very disappointing. From last year I have been on the waiting list and now it turns out for nothing. <br> <br> I not only wasted my time but my money as well only to be told this new information now after all the trouble I have been going through. Why was I not given this info back then? I guess I will never know. <br> <br> Your system allowed me to load a car that is now said to be outside the years allowed. I knew about the waiting list and now on top of the waiting list this? The service is without a doubt below standard from an international company. What if I had already changed my insurance to cover passenger liability only to be told this now? <br> <br> Who is going to refund me for the inspection that was done this morning that I otherwise would not have done?