Urgent Refund Request – Multiple Unauthorized Uber One Charges

Dear Uber Support,

I am writing to formally lodge a complaint regarding multiple unauthorized charges on my account for the Uber One membership.

Over the past two months, I have been double charged for my subscription. I only became aware of this issue yesterday, when I noticed: • A debit of R50 yesterday, • Another debit today, and • An additional scheduled debit on my usual billing date tomorrow.

This amounts to triple charging within one cycle. I have also realized that similar overcharges have occurred in previous months without my knowledge.

I have supporting evidence of these debits and request that all incorrect charges be urgently refunded. I further request confirmation that my account will not continue to be billed multiple times for the same subscription.

Please treat this matter as urgent, as these repeated unauthorized debits are unacceptable.

I look forward to your immediate response and resolution.