Unrecognized Charges debited

<p>I am uber customer and services are utalized many times. Recently Uber charged unrecognized trasnaction into my credit card account. Since my credit card is has been authorized for uber, bank unable to stop payments and Bank is busy working on this.</p> <p> </p> <p>I wonder uber doesn't allow customer to communicate by phone or email. With great difficulty I logged to my complain in Help function (Mobile App). Uber consultant responsed and confirmed this is unrecognized transactions. They requested to provide Bank statement to confirm Uber unrecognized transactions are debited from account. I provided statements and othere proofs confirm unrecognized transactions. Another consultant responded, statting that this charges came from separate uber account that shares a payment method with my account.</p> <p> </p> <p>I am not happy with their action aganst complaint. So I will advise all other customers should think twise before sharing/ authorizing credit card.</p> <p> </p> <p>Transaction Date : 17/01/2017</p> <p>Transaction Amount : ZAR 1158.80+14.11 </p> <p> </p> <p> </p>