IS
Iona Steenhoff-Snethlage
1 reviews | Active since Aug 2020
07 Oct 2022, 13:32
Unprofessional Uber
Have been trying since 28 September to get glasses I left in an Uber. Totally unprofessional as Glad the driver never phones back, Uber has an un monitored email address the phone number tells me they have no service in my area. If I could leave a minus zero rating I would.
Helpful (0)
Replies (2)0
Replies (2)IS
Iona Steenhoff-Snethlage's updateReviewer Update
10 Oct 2022, 08:28After 12 days of trying to get either an answer/call from Glad the uber driver or even uber themselves I get sent a message asking me to rate uber support and if I want to lay a charge for the loss they will support me. NON EXISTENT support or help so far my rating is minus, lower than the lowest! This was my first and only uber ride, the cost is too high! R62 plus R10 tip plus new glasses in the region of R1500 toR2000 plus the time and data wasted trying to get an answer. Not worth it!
IS
Iona Steenhoff-Snethlage's update10 Oct 2022, 08:28
Reviewer Update
After 12 days of trying to get either an answer/call from Glad the uber driver or even uber themselves I get sent a message asking me to rate uber support and if I want to lay a charge for the loss they will support me. NON EXISTENT support or help so far my rating is minus, lower than the lowest! This was my first and only uber ride, the cost is too high! R62 plus R10 tip plus new glasses in the region of R1500 toR2000 plus the time and data wasted trying to get an answer. Not worth it!
IS
Iona Steenhoff-Snethlage's updateReviewer Update
10 Oct 2022, 08:41Have just had a quick browse through the reviews and see that uber has numerous/plenty complaints from over charging, not refunding, not returning lost items and the biggest is no support/response from them. They still do not seem to care and we as customers should delete the app and use other companies for transport like Bolt....
IS
Iona Steenhoff-Snethlage's update10 Oct 2022, 08:41
Reviewer Update
Have just had a quick browse through the reviews and see that uber has numerous/plenty complaints from over charging, not refunding, not returning lost items and the biggest is no support/response from them. They still do not seem to care and we as customers should delete the app and use other companies for transport like Bolt....