Unhelpful support Team

<p>To Whom It May Concern</p> <p> </p> <p>I am extremely dissapointed and offened by the Terrible customer service i received from the Uber Support team. </p> <p> </p> <p>For reasons i dont know my account was disabled and i was asked to connect Uber Support i did so ,by emailing the support team ,The support team then told me that i was under age and hence they suspened my account ,how the came to the conculsion i am not sure am still marvelled by that .They asked me for details to verfiy my account and age i sent them my ID number and photo as requested that was how ever not enough , i confirmed my names and the ones i used to register my account they said rep**** to say they have disabled my account the my information i provided is not the same as on the account .</p> <p> </p> <p>I am offended because i created the account i know the information i used i provided them with the required information,but they still werent helpful ,i have trail emails of my communication with the support team showing how unhelpfull they where ,the great level of poor service i got is unabelivable ,after i been recomanding Uber to friends and family </p> <p> </p> <p>All I want is to have my account activated and that the suport team shows understanding when dealing with customers and understand thier frustrations </p> <p> </p> <p>Regards.</p> <p>Nthabiseng</p>