Unexplained deactivation of my Uber account

Item: Uber
Rating: 2
Author: Bronwin S

Uber has decided with no warning to disable my account. I use Uber on a daily basis. My monthly bill is over R6000. I pay my Uber account using VCpay, so everything is up to date. I have sent 3 emails today with no respond. The first email was sent at 8:30am it is now 18:00pm! I would like to know why I got treated to unfairly when I am a very loyal client!!!!

Helpful (0)

Replies (1)

Uber's replyOfficial

11 Apr 2016, 13:55

Hello BeRental,

Hi Bronwin

Thanks for reaching out to us

I can see that the support team has been in contact with you to assist in resolving your query. If you have any more questions please email *** and we will be happy to assist

Best

Uber Joburg

Uber's reply11 Apr 2016, 13:55

Official