Unauthorized deduction from my account for an Uber pass j never signed up for!!!

I was billed R99 for an Uber pass that I apparently signed up for. I don't even use Uber on a monthly basis, why would I sign up. I contacted Uber for unauthorized deduction from my account. There response is sorry u had a bad experience but we are not refunding anything and then they go further to say I can do want I want to do! They are *******, how many other people do they ******* like this? There response: Hi Cindy,

We understand you are not happy with your recent experience.

Please rest assured that your feedback has been noted and will go towards improving the overall Uber Eats experience.

Unfortunately, we will not be able to offer any compensation with regards to your concern. We are bound by certain policy limitations and would not have the liberty to make any exceptions.

We appreciate your understanding. Sent by Rehman Zahoor on Saturday, May 1, 2021 at 9:23:37 PM

NO RESPONSE NEEDED My account has an unrecognized charge ·

Thanks for getting in touch, Cindy.

Any further action you wish to pursue is up to you. We're not happy to hear you had a bad experience, but unfortunately, due to the reasons outlined above, we won't be making any further refunds or adjustments here.

We would be really optimistic your next experience will be much better. Sent by SW on Saturday, May 1, 2021 at 9:15:24 PM