unauthorised chares from uber on my account and my watch ****** by one of their drivers

I am not fedup of unauthorised charges being taken from my card that is forced to ink to the uber app... amongst other charges that happened last year which i never had the time to report, uber conveniently deducted R133.00 off my card yesterday and when asked why, they say it was for a trip that happened on the 7th March.. now please tell me, when yiour card gets charged for the amount i agree upon at the time, they charge your card immediately and that amount goes off your account right? why in Gods name are they charging me for an apparent ride which does not show on my ride history but they say it does... ive requested that they send me a screenshot as i cannot see the activity of this charge in my history.. im still waiting on their response..

every no and then uber will vcharge your card and deduct R3, R5, etc,, for nothing.. i have the back statements to prove this.

I want my money back.

then another instance, i requested a ride from strand to muisenburg, was suppose to meet a fried, but when i got there the person already left.. i spoke to the driver and told him i have no money to go back home and im far away from home... he said he will take me but i needed to leave some colaterol / guarentee that ill pay his the fee R310 in total.

All i had on me was my cellphone and my R25000 diamond watch. i couldent give him my phone, so i had to give him my watch. the next day i whatsapped him and said listen give e some time ill get your money...

1.5 weeks went by and i called him and told him i have his money can he please bring me back my watch. He responded by saying that he lives in belville and i must call him when im in that area since i had only his R310..

then 3 weeks later i happened to go with a friend to durbanville for 4 days.. i called the driver and asked him to bring the watch as im now in his area, he told me that he will do so that afternoon.

the driver now does not answer mybcalls and avoinds me ..

so i contacted uber and told them what happened via their help section which really is not helpfull at all.

So uber messaged me back saying since its been more than 4 weeks they cannot do anything about it..

PLease help me some give me advice how to go about reporting 1. Uber and 2. My fathers R25000 watch he left me when he died. its all i had left of his.

Im agry, extremely angry and uber dont seem, to care