*****ulent trip, Support no help

On Monday I took a trip at 7:41.

Later in the day, I checked my emails and saw 3 different Uber receipts, 1 for the trip I took and 2 for a totally different trip that took place at 07:34 to another destination with another driver.

I have since been struggling to get the support line to understand that I could not take 2 trips. It’s even more frustrating that they do not have a contact number. From the reviews I see they do this often. How are they getting away with this?