RN
RJN N

1 reviews | Active since Aug 2017

29 Aug 2017, 17:30

Uber's dishonest and misleading bus in essence model

I don't know where to start on how disappointed I am with Uber partner! Last year July I was retrenched and was struggling to find employment. I saw a add on ubers website inviting partners to join. I have daughter who is terminally sick and requires expensive medication every month so I saw this as an opportunity to keep a roof over our heads and be able to buy the medication she needs every month while i find employment.

Was very excited about this opportunity so I joined the partner website. Uploaded the vehicle documents and my profile. First issue was a problem with my profile picture of myself whichave was just a headshot of myself for the uber riders to no who I am , I recieve a email from uber support my profile been rejected because of my picture I found this disturbing but anyway changed the picture. After that weeks later I receive another email from support my vehicle has beended rejected as it would be out of the required year period by year end. So I decided ok I would use the other vehicle which was accepted I then was asked to get a double disk, the vehicle inspected by dekra, get a prdp, go for a drivers ed course with ******** check and also proof of a very expensive commercial insurance. I comp**** with all of these requirements. Very excited waiting for my account to be activated and get on the road and start earning.

My account was then activated but I could not select my vehicle so I went to a uber green light centre only to be told sorry you must register on the waiting list and wait for my vehicle to be activated but they doubt that my vehicle will be activated because uber is no longer uploading new vehicles because there is no demand. I felt so stupid because why did they make me comply with all those requirements if I was never going to get in anyway.

Then recently I received a email from uber support that I need to start making trips or my account will be archived "archived" really!! how do I make trips if my vehicle has not been activated? I then received another email from uber support to say my account has been archived and I would have to do another driver training course to get my profile activated and pay again. I did the course and now my account shows rejected.

It has been over a year now and I have not gotten any closer to being on the road, I feel like I have been done in by a professional con artist and feel that uber you need to change the way you operate because you don't know how you affect people's lives.

Why can't we view the vehicle waiting list to see how far you are in the queue. I find not being able to view this a dishonest and non transparent way of doing business. Why I say this is because I have been waiting months to get my first vehicle activated yet some of your existing partners in the same period have had 2 to 3 vehicles activated. Also the fact that some people have slots available but don't have vehicles how does that work?

Anyway guess I will never be activated or because wheneveryou are close you guys find something else to stop you from getting in. All I am asking is stop wasiting people's time,money and give people false hope.

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