UBER- YOU *****

MY BANK CARD IS LINKED TO MY PROFILE. YESTER 3 MARCH 2026 I REQUESTED A TRIP, THE DRIVER ACCEPTED THEN CANCELLED BUT THE TRIP FAIR WAS TAKEN OF MY BANK OBVIOUSLY I HAVE THE BANK STATEMENT TO PROVE THIS. I THEN TRIED TO REBOOK AND THE VERY SAME THING HAPPEND. I SENT A MESSAGE TO UBER WHICH WAS UNANSWERED. 4 EMAILS LATER NO RESPONSE. THIS MORNING THE SUPPORT TEAM STATES THAT THE TRIP WAS NOT PAID, I HAVE MY BANK STATEMENTS. THEY ARE THE TRUE *******. PLEASE UBER REFUND ME OR GIVE ME UBER CREDIT THIS IS NOT ETHICAL. PEOPLE SAY THAT WHY THEY DON LIKE UBER BECAUSE THESE ISSUES ARE NEVER RESOLVED AND MONIES LOST. IS THIS HOW YOU ENRICH YOURSELVE? IS THERE AN OMBUDSMAN WE CAN COMPLAIN TO...THIS IS DAYLIGHT *******