RR
Renate R

1 reviews | Active since Sept 2015

04 Sept 2015, 09:37

Uber was patient even though I was a ******

I shouted at Uber (even with CAPITALS), which in the first place is extremely rude. I then blamed them for my account not working and the site blocking me. After many mails being returned back and forth I kept on being frustrated, Uber was patient with me. <br> <br> t turned out, that the account was linked to my number, my friend's email and my previous occupation's credit card. I never even thought about it, instead I immediately blamed Uber. <br> <br> t was my mistake, and I could've cleared it up earlier without being impolite.<br> <br> Uber has a really good service and overall response time. I appreciate that they were so determined to stay courteous. Thank you, Erwin, Darren and Rosario. My deepest apologies.

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Replies (1)
Uber
Uber's reply04 Sept 2015, 09:59
Official
Hello EtanervR,

Hi Renate,

Thank you for the feedback. The support team is always happy to help.

Have a good weekend!

Uber Joburg