UBER. Very bad service and disgusting customer care.

UBER the great

I have been a loyal UBER client for many years. I have always done my best to be on time, pay all the monies owed to UBER and have done my best to help the UBER drivers when they have been taken of course by their GPS to save them time and money spent on petrol. I have had two very bad experiences where I have been charged for trips not arranged by me. I did my best to explain my last default caused by UBER to no avail. The people at UBER were not sympathetic and would not resolve my problem and situation. Therefore I appeal to the world that it is time to move away from UBER and find another service that will give proper customer care and loyalty to their customers. I will never use UBER again and will do my utmost to warn the people of this world to rather use another company for their transport needs. UBER is on the way down. UBER use to be the only company taking care of our needs, but they have lost the plot. There are much better services to use, like DIDI, they are much more efficient and the cost is much less than UBER. Be aware people. UBER monopoly has come to an end. Sadly. They use to be a great company. Time to move. I will endeavor to tell the WWW all about the UBER company that once was the best service, but now no longer cares for their clients and customers. Thank you