Uber *******!

Uber charged me twice for the same trip. I took a trip on 31 dec, but when I tried to book a trip on 1 January, I received a message saying the previous trip had not been paid. I need to pay that first in order to book a new trip. So I paid the “outstanding” amount, then tried to book a trip. Received a message saying insufficient funds. Checked my bank account and the trip from 31 dec had in fact gone off and Uber had changed me a second time for the same trip!!

I contacted there useless support which rep**** repeatedly to my query - the money is on hold from the bank, and nothing has gone off!!!

What a load of BS!! My account clearly shows that the money has gone out of my account on both occasions - so charged twice for the same trip! But they refuse to refund it!