Uber Theft

UBER - left my phone in Uber car at airport and they are saying they are protecting the driver and with-holding his contact details????

My phone is in that car.

NO RESPONSE NEEDED

I couldn't reach my driver about a lost item Monday, February 10, 2020 at 11:57:42 AM · UberX Hi Brucr,

Thank you for letting us know. UberX Ford Ikon R463.00 RECEIPT 87 Ashwood Dr, Lyttelton AH, Centurion, 0140, South Africa O.R. Tambo Airport Rd, O.R. Tambo, Kempton Park, 1627, South Africa

Due to our Privacy Notice, we are unable to share the contact details of driver partner without his consent.

Uber and driver-partners do not take responsibility for items left in vehicle. However, we try our best to help riders in such scenarios.

As your driver-partner has not responded us so you can freely contact local law enforcement. If you do choose this route, Uber will cooperate with any proper law enforcement request for driver-partner information that may be needed to pursue the matter to its end.

Your patience is highly appreciated. Sent by FA on Wednesday, February 12, 2020 at 5:11:23 PM ________________________________________ Continue this conversation by replying to this email or going to help in your Uber app.

Hi Brucr,

We are sorry to hear you haven’t been able to get your item back yet, but we're happy to jump in and contact your driver on your behalf.

We shared your phone number which you provided with your driver, so be on the lookout for a call.

If you don’t manage to hear from them within 24 hours, please let us know by responding to this thread. Please do let us know if you have any further questions, we’ll be happy to help.