Uber STOLE money from my account!!!

Uber had the audacity to deduct THREE separate amounts from my bank account when they were only supposed to deduct ONE. I immediately tried to rectify this using the app's so called "customer service", which they assured the charges were still pending and will be reversed within 3-10 days. The final day has come and no feedback or reversals was given. I attempted to contact them once again to find out what's the latest feedback and I keep seeing this message, 'We will respond when a Customer Service Representative is available'. Mind you, I've sent them many messages this morning, it is now the evening. Whoever this 'UpdatedNick' is.. what you and the Uber company are doing is WRONG and DESPICABLE. You have NO RIGHT to take advantage of us. What's worse, they don't even have a contact line, makes you wonder... Uber is basically robbing us with NO sympathy, NO accountability and absolutely NO remorse. I will not be using their services going forward if this is how they treat their users. Absolutely disgraceful!!!