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elizekoylaras E

1 reviews | Active since Aug 2016

23 Jun 2024, 09:48

UBER SOUTH AFRICA OVERCHARGE

I ORDERED A UBER FROM OR THAMBO INTERNATIONAL AIRPORT TO ROODEPOORT ON THE 22ND OF JUNE 2024, THE APP PRICE FOR THE RIDE WAS R348.00 AND WAS DEDUCTED FROM MY ACCOUNT IMMIDIATLY. THE MORNING OF THE 23RD OF JUNE 2024 ANOTHER AMOUNT OF R133.00 WAS DEDUCTED FROM MY ACCOUNT FOR THIS RIDE. THE INVOICE I RECEIVED EMMIDIAYLY AFTER HAD THE WRONG DROP OF ADRESS PLUS THE FOLLOWING CHARHES R44.00 TIME CHARGE,R19.00 BOOKING CHARGE,BASE FARE R70.00, AIRPORT SURCHARGE R30.00 WICH BRINGS THE TOTAL TO R511.00. IT IS CLEAR THAT SOME UBER DRIVERS ARE TAKING CHANCES WITH BILLING THE CUSTOMER MORE BY CHANGING THE DROPP OFF DRESS,CHARGING A AIRPORT SURCHARGE,TIME CHARGE ECT. THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED TO ME WHERE DROPP OFF ADRESS WAS WRONG MAKING THE DITSNACE LONGER AND ADDING TO THE CHARGE AS WELL AS BEING CHARGED AIRPORT SURGE CHARGE . IT IS ALSO NEARLY IMPOSSIBLE TO GET THIS RECTIFIED BY UBER AS THE CONTACT NUMBERS GIVEN DOES NOT WORK. I PROCEEDED TO REMOVE MY CARD AS PAYMENT METHOID FROM THE APP AND WILL NOT BE USING THIS SERVICE AGAIN.

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