EG
Ethan G
1 reviews | Active since Mar 2018
19 Mar 2018, 07:41
Uber South Africa *******ly *****s from bank account
4 Transactions totally R2500 was debited from my bank account last Thursday by Uber. Thing is, I haven't used Uber in months! Called the bank and they said there's nothing they can do but block my cheque card for which Uber have the details. They said I should call Uber. Has anyone ever tried calling Uber?? There is absolutely no number you can call for help. So I had no option but to use the Uber app to log a query. Almost 4 days and still no response. R2500 just being ****** by Uber and I have no recourse . Has anyone experienced this with Uber?
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Ethan G's updateReviewer Update
14 Apr 2018, 03:55An additional deduction came off - totalling just over R3570. It took about 2 weeks but Uber eventually refunded all the illegitimate transactions back to my bank account so all good in the end. Uber SA refuses to identify the person who was using my card details though as I would like to take the matter further and find out who this person is and how they got my details to stop them doing it to others.
EG
Ethan G's update14 Apr 2018, 03:55
Reviewer Update
An additional deduction came off - totalling just over R3570. It took about 2 weeks but Uber eventually refunded all the illegitimate transactions back to my bank account so all good in the end. Uber SA refuses to identify the person who was using my card details though as I would like to take the matter further and find out who this person is and how they got my details to stop them doing it to others.