UBER SLOT ****** BY UBER WORKERS.

I have been an uber driver for 2 years, and have not been working for 4 months, due to the taxi violence, of which I was attacked by the meter taxis, after 4 months I went back to uber to work again, I followed the necessary procedures like uploading required documents in the system, the due date to load a car in my slot was on.the 31st of August of which I did load it, and since then I have been running up and down to uber offices without any assistance,I am renting a car that needs to be paid weekly, and I am not yet working,what is odd about this is that I never received ang email notifying me about my slot being taken because one of the guys who works at uber said my slot must have been taken, how can my slot be taken when I never received any email informing me about such, now im being sent from pillar to post, Uber is not taking care of its drivers. Till to date I cant work and I have done everything I needed to do. Everytime I go to uber I find different people and you can see that theres something fishy because they cant explain what happened to my slot. Im really dissappointed at Uber.... now I dont know where to go for assistance because they fail to assist me. They always say they have escalated the matter but no one is assisting me even after escalation. UBER TAKE GOOD CARE OF YOUR DRIVERS PLEASE.