1 reviews | Active since Jan 2022
Uber services are deteriorating!
This morning, I requested a trip as per usual with my daughter's school as a stop, the driver was driving at 30km/hr. Why? I have no idea. His driving was very poor - he must be new to the driving thing. We arrived at my daughter's school (the 1st stop) and when I took my daughter in, and and came back out, the driver was gone! Not just gone but gone with my valuables in his car!! I tried calling him using the uber platform and to my annoyance - the number was answered by a woman who was sleeping! Definitely not the driver who dropped me off!!! Now I couldn't locate the driver who had ended the trip prematurely and left with my valuables! My work laptop and equipment was all in his car! I tried calling again on the uber platform and because I had tried to call - uber was not giving me an option to call the number again, instead the app popped up a message saying that they'd contact the driver and tell him that he had left with my stuff. Livid! Late for work! Anxiety was at it's peak!! Then I try calling him the 3rd time now on the app. I tell this woman who has his phone to tell him to bring my stuff where he had left me. He later came with another rider in his vehicle with my stuff next to the rider! I am so angry thinking about this, because I had to now make an alternative plan to get to the office after this ordeal! Honestly speaking! Uber your standards are dropping!!!! Do better! Train your drivers and ensure that they are ready to start the ehalling service!! If they are not high on Dagga, vehicle smelling either dagga, or as if someone had been sleeping all night in the vehicle, it's the driver ending the trip prematurely and leaving with your stuff!!! I ended up forking extra money to get to work! I did not sign up for stress before 08:00 on a working day Uber!
