UBER SENDS US ********S. NOT SAFE

Requested a ride with a driver by the name NKULULEKO WELCOME…who drives Suzuki Dzire. Driver accepted our request, he came to pick me up at Cosmopolitan to the Vaal . Few minutes after the pick up my friend tried calling me worried as she noticed that the ride has been cancelled by the driver but with me in it. Sadly my phone was off. So we lost all connection and my friends wondering whar just happened because all the details of the driver including his registration number disappeared.

Driver took me home still (I’m thinking he copied my address and followed it) . When we arrive home he then told me to quickly pay him he doesn’t want to wait because he feels unsafe. I should pay fast fast that’s what he said and then he asked me how much did the Uber say I should pay? I said R325. I got all confused thinking what is happening now . I took out the money and dropped my phone in his car whilst rushing and also forgot my cap. Few seconds after closing the door he just flew off. Such an uncomfortable experience my goodness.

All this time I thought Uber is safe and classy but not at all. We have been calling Uber and sending emails no response till today. The company just takes our money but zero service. Uber doesn’t care about their customers. You on your own!!!

I want my phone and cap from that Nkululeko person and from uber because they are the ones sending us doggy ********s . We are unsafe. Seeing how slow you even react to our complaints really raises eyebrows.

I want my belongings and no more using Uber. Now I understand why they get beaten down . You hurt people. I’m so sad because of the experience and how Uber is just so relaxed about this whole thing. BRING BACK MY PHONE