Uber **** for cash trips

Yesterday (13/09/2017) I booked an Uber driver to go to work. When I arrived at my destination my driver informed me that he did not have change. I use Uber every week day in the morning and in the evening to go to and from work, so I was not surprised because this is something that happens very often with Uber drivers on cash trips. It happens so often that I have realized that this is a collective ploy that most of them use to get "a little extra cash" on a trip.

Unfortunately for me, this time there were no stores or petrol stations around so I could not get exact change so that I could give the driver, so I was forced to pay the driver R100 for an R86 trip. The driver then suggested that I send Uber a message on my app and inform them of what happened, Uber would then credit my next ride with the amount that I was owed. As suggested, I sent Uber a message and they did in fact credit my account with the R14 that I was owed.

This morning (14/09/2017) I took a ride with Uber to work. Again, my driver conveniently "did not have change" (that is the 4th time this week that has happened to me I might add). Again, I was forced to pay my driver R100 for a R83 trip. So I sent Uber a message to tell them that the issue has reoccurred yet again with another one of their drivers. Unfortunately for me, this time Uber sent me a message and basically told me that because I had been credited the day before for such an incident, they would not be able to credit me again. They even had the nerve to tell me in the message "I hope you understand"!

No, I do not understand! No, this issue is not resolved! I want my money back! My issue with this smug attitude that I have experienced from Uber, is that I use Uber everyday, should I just except that everyday I will be subjected to having to pay extra money to the Uber drivers because of this ****! A **** I might add that Uber is more than happy to support, if the company's attitude is anything to go by. This is day light ******* and a ****! and I will not stand by as Uber simply just rips me off.

I would like my money back from Uber, and then I promise that I will not use your useless service again! That way I will not fall pray to this Uber ****!