VR
Vince R

1 reviews | Active since Jan 2022

19 Jan 2022, 12:00

Uber SA is a complete abomination of a driving service.

I have waited up to 45 minutes from Montague Gardens and generally they cancel. My account gets debited, and it takes weeks to get a refund when they are cancelled. I use Bolt now and find their service far superior, though many of the drivers are on both platforms. I use my car a lot more now though but find Bolt far more efficient. I have deleted the Uber App.

OH! before I forget -- Uber drivers accept trips while still completing existing trips. A five-minute wait remains a five-minute wait for the next 25 to sometimes 30 minutes. When you call the driver for an explanation the drivers don’t accept the call and when you request the driver cancel the trip they won’t. The reply message is simply ‘you cancel’. When the client cancels, it triggers a cancellation fee. This has happened twice in succession.

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