Uber *****s your money

I paid every fee I was supposed to why would the uber driver let me go then. Uber is trying to take money out my account and my account is going in the minus the hole time. I work out every trip in my head because I know my budget. I know I payed every single one and now they want to ***** money from me. Worst part is that they have no contact details and to report a isue is so confusing I just want a customer service number but they dont give that. They have the worst customer service ever