Uber pass issues

Refering to UBER PASS. If I could I would give ZERO stars. The customer service is terrible, I was told that I'd be referred to the "executive team" but no one rep****. The second month in a row, R99.99 debited off my account with no permission what so ever. When contacting uber on the first month I was told it was a promotion and that there's a chance my card number is on another phone. The second month the person told me that it is apparently a subscription that I rep**** "YES" to, but I hardly use uber, where would I have accepted a subscription?! People please keep an eye out for this.