UBER PARTNERS DE*****ING UNKNOWING CUSTOMERS

I bought a slot in October 2017 from a man by the name of Esau Nxumalo who was a security guard at Uber in 2017. I did not know at the time that it is ******* to buy a slot from someone else besides Uber itself. At that time Uber was not giving slots. Once I had purchased this slot from Mr Nxumalo, I was only made aware when I checked the profile that the name of the person I had bought the slot from was not removed from the profile and I started asking questions to the person who had got me in contact with Mr Nxumalo and because I assume he too was not aware of how it works, the answer I got was that it was going to be like that forever. For 3 years I have been operating with Uber without any problems under the profile of Mr Nxumalo. On the 15th of October 2020 when I tried to log into my Uber profile I was not able to which was when I began realising that something had gone wrong. As a result on the 20th of October 2020 I decided to go to the offices of Uber in Sandton to enquire and they told me that the person I had bought the slot from had come to the office and took his slot back. This was when it dawned upon me that this man had de*****ed me because 3 years back he sold the slot to me for R12000 under the pretense that the slot would become mine upon transferral of the money. I paid him this money. The fact that the profile had remained under his name for those 3 years had not been a concern to me as I was not sure of the technicalities with regards to the fact that the name should have changed to mine.

It is my belief and concern that I have been de*****ed by Mr Nxumalo. When I purchased this slot from him I had no idea that purchasing Uber slots was ******* and he also did not bring that to my attention. He sold me this slot under the pretense that it would be mine from that point. The fact that he was able to come to the Uber offices recently and take his slot back and remove me as a partner from his profile shows that he is perfectly aware of what he is doing. Further, it shows that he may be working with employees at Uber to de***** unknowing customers in this way because- why were they able to remove my profile from under his if Uber partners are not allowed to rent or sell their slots in the first place?

I need your help because on the 21st of October 2020 I went to the Uber office and the security guard would not allow me to go in to place my complaint as they had instructed this security guard not to let me in if I happened to come back. I wanted to speak to the management of Uber, i was told to go and open a case of *****. I went to a police station in Bramley and the senior police officer listened to my story and said i have no case if i have no proof . I told him that the proof is on the phone, that i have being operating under Mr Nxumalo's profile for 3 years but Uber has block my profile and as a result, i cannot open and show the police officer the proof that is needed to open a case. He said because i stay in Kelvin I must report to my local police station even though Uber falls under Bramley. I went to the Kelvin police station and the station is temporarily closed and there is a sign on the door saying that one must go to Gallo Manor or Morningside police station. I drove to Gallo Manor police station and they told me not to waste their time , as without evidence I have no case. I tried to explain my situation and they said i must go to Morningside as that police station is a satalite station. So today I will be going to this police station but the evidence is still on the profile that has been blocked. My concern is that Mr Nxumalo may be de*****ing other clients as he has done to myself, taking their money under the pretense that they will own the slots their pay for and as such, I believe that he must be held accountable for his actions and that his profile must also be blocked as selling Uber slots is ******* and that is what he purports to be doing. Further, how is that Mr Nxumalo was allowed to go back to Uber and remove my profile from his when it is in fact ******* to rent out a slot or even sell it in the first place? This implies that he is working with people from Uber to carry out these illicit agreements otherwise why would they have allowed him to remove my profile if it isn't even allowed and my profile has been operating under his for the past 3 years? Given his previous experience as an employee at Uber, it is not surprising that he may be working with people at Uber to facilitate his illicit dealings. As a result, I would also like for those involved with Mr Nxumalo to be investigated and held accountable. I have attempted to contact Mr Nxumalo myself but as soon as I asked about what had happened to my profile, he avoided the questions and proceeded to drop the phone. He no longer answers my calls.

If Uber says it is ******* for partners to sell slots then how is it possible that Mr Nxumalo was able to change his profile through UBER ITSELF and get the slot back after 3 years of me operating this slot? It is only fair that he be held accountable and his profile be blocked and taken away. And I would like Uber to ensure that this takes place. Moreover, I purchased this vehicle with the sole purpose of having it work as an Uber vehicle because I was under the impression that I had a slot- how am I supposed to pay for this vehicle's instalments going further if I no longer have a slot?

Please assist. I will not rest until Mr Nxumalo is brought to book and held accountable.