1 reviews | Active since Feb 2017
Uber overcharging on your credit card
<p>On 25 December I pre-booked a ride at 10h00 for 12h00 to the airport and accepted a quote on my mobile of R157. I got invoiced R659 and they eventually agreed to credit my credit card with R165 and give me a credit on Uber of R165. Since then all my mails are ignored. This means they overcharged me with R172. In my personal view this is dishonest, I accepted R157 at the time I booked the ride and now my hands are tied. Do not link your Uber to your credit card, I am also taking this up with Discovery as Uber is a business and discount partner for Vitality members.</p>
Hi Carl Rothero.
a member of our support team will be in contact shortly to resolve the issue
Hi Carl Rothero.
a member of our support team will be in contact shortly to resolve the issue
Hi Carl Rothero.
a member of our support team will be in contact shortly to resolve the issue
Hi Carl Rothero.
a member of our support team will be in contact shortly to resolve the issue
Untill today no member from Uber has contaced me as was promised above on 06 March. This says even more about your commitment to customers service Uber! This issue has now been outstanding since 25 December 2016.
Untill today no member from Uber has contaced me as was promised above on 06 March. This says even more about your commitment to customers service Uber! This issue has now been outstanding since 25 December 2016.