Uber nuber to be found

Item: Uber
Rating: 1

On 28 March I took an uber via Randburg to OR Tambo. The app quoted me an estimated cost under R 300. To my horror, I was debited R 431. This in a cab with a broken air con. I queried this online. The app revised my fare but still charged me R 431. I tried to complain online, but Uber doesn't bother to respond. This is appalling customer service.

Helpful (0)

Replies (3)

Uber's replyOfficial

11 Apr 2017, 16:53

Hi there could you kindly write in via In-App/Help.uber.com and we will assist

Uber's reply11 Apr 2017, 16:53

Official

Hi there could you kindly write in via In-App/Help.uber.com and we will assist

's updateReviewer Update

12 Apr 2017, 09:16

I already did. Several times. No response. No phone call. No correction to the bill. No nothing..

's update12 Apr 2017, 09:16

Reviewer Update

I already did. Several times. No response. No phone call. No correction to the bill. No nothing..

's updateReviewer Update

19 Apr 2017, 17:24

Uber clearly doesn't give a damn! I'm still waiting to hear from them...

's update19 Apr 2017, 17:24

Reviewer Update

Uber clearly doesn't give a damn! I'm still waiting to hear from them...