1 reviews | Active since Sept 2016

27 Oct 2024, 09:54

UBER - No Support system in place

Uber deactivated my store Uber App on Thursday 24th October 2024. When i called them they said that a new one was put in place. We asked that they activate the one we had in place and let us trade. Both was now deactivated. They would not refer us to anyone. All we hear is send an email. I have been sending emails since that day. To day Sunday 27th October 2024, my store is offline and not trading on Uber. This morning I called and was told that we can use the new one that was created. I got to the store, tried to log into the new one and again same story, send an email to get the issue resolved as we can help you if you can not log in. The worst part of this whole situation is that we would not be given details of our account manager, left over 20 messages for our account manager and nothing. I suggest all new business owners us MR D as Uber is just a bunch of ****** - no support for the huge fees they charge us. Hopefully i get a call from someone at Uber after this.

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