Uber misconduct

My credit card was today debited fir an amount of R99.99 for an UBER PASS, something I did not order or authorize. It is impossible to speak to a human to have thus charge reversed, all u get is automated answering service and you are eventually disconnected. This amounts to nothing more than theft and unacceptable conduct from a global company. This matter will be reported to Discovery Bank who they partner with. I also intend cancelling all Uber apps going forward and will recommend the same to all friends and family,