Uber ****** me of my money doesn't wanna refund my money

Over two weeks ago I requested a card ubr trip from park town to midrand the driver canceled as he got to me because he was rushing to his own places uber never refunded me my 150 until today they keep telling me in few days it will be refunded uber is trying to rob me off my money and I am tired of these people rather use a d8fferebt service provider or don't ever use your card nxa