Uber is *****ing from me

<p>I am a university student and I am currently in Johannesburg for the Easter holidays and uber charges have been going off my account from the 12th up to today the 15th of April. I emailed through the Uber website because there is no contact number to complain about the charges telling them that it wasn't me using the Uber as I was in Johannesburg. Usually when there is a ride you get a receipt, and I haven't been getting my receipts but money is coming out of my account. I tried to remove my card details off the uber app and I get a message saying I can't because it's only one card registered which doesn't make sense. Furthermore they said someone I know was using my card for the rides but they do not have my bank details and their rides do not coincide with the charges I have been receiving. Therefore these are lies.The person responding to my messages has been grossly unhelpful. Even after I complained Uber is still taking money out of my account they didn't even bother to block on their side. Uber has taken all the money that was in my account and now I am stranded in Johannesburg. Further more I was emailed today that my issue is resolved even though I still have no access to my money and it is still being taken out of my account without my consent. This is really unacceptable,I want my money back and I want it back now, do they expect me to starve during this Easter weekend whist they are *****ing from me. I thought uber was a reputable service and always recommended them to other people but after these responses and no lack of help perhaps it's better to find an alternative that treats customers better.</p>